Below is a list of our frequently asked questions

  • How long will my order take to arrive?

All our personalized gifts are totally handmade so the order usually take 2 to 6 business days to be completed and dispatched. (U.S delivery)

  • Can I change an aspect of the design in the products ?
We accept a minimum of changes that not effect the entire design to suite your taste, You can contact us Bestpersonalizedgifts100@gmail.com and we're gonna contact you with our decision.  
  • Do you offer a gift-wrapping service?

Yes, we do offer a gift-wrapping service. Your order will be wrapped in a good Quality wrapping paper, sealed with ribbon along with a gift tag with your very own message at a small fee of 5$ . Simply click on gift wrap option and add your message .

  • Where about are you based?

Best personalized gifts is based in the Austin,TX USA

  • Do you offer Delivery  ?

Yes we do offer delivery in Austin, TX 78739 and the area around it (30 mile radius) with small fees 10$. Usually receive it with in 4- 6 business days. Just send us your Address & contact number via email. 

You can Free pickup your order at 6104 Old Fredericksburg Road, Austin TX 78749 Usually ready in 2- 4 business days. Just send us your contact number via email. 

  • Do you offer refunds?

Best personalized gifts does not currently accept any refunds on products.

  • What if my order is damaged upon delivery?

We try our very best to ensure that all orders get to you in the best of forms, however if there is a breakage or damage to your order, please notify us within 3 working days of delivery.  We will either process a refund.


If you have any further questions please contacts us :